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FTB Means Business: Settlement with MediaAlpha over Consumer Deception

Settlement Highlights

  • $5.2 million in monetary penalties
  • Mandatory transparency requirements
  • Implementation of consumer protection measures
  • Regular compliance reporting

The Federal Trade Bureau today announced a significant settlement with MediaAlpha, Inc. over allegations of deceptive practices in their digital advertising operations. The settlement demonstrates the Bureau's commitment to protecting consumers from misleading digital marketing practices.

The Violations

According to the FTB's investigation, MediaAlpha:

  • Failed to clearly disclose paid advertising relationships
  • Used misleading comparison tools that prioritized paying advertisers
  • Created a false sense of urgency with deceptive countdown timers
  • Misrepresented consumer review scores and rankings

Settlement Terms

Under the settlement, MediaAlpha must:

  • Pay $5.2 million in civil penalties
  • Implement clear disclosures for paid advertising
  • Remove deceptive urgency indicators
  • Establish a comprehensive compliance program
  • Submit to regular third-party audits

Consumer Impact

The settlement ensures that consumers will receive accurate, transparent information when using MediaAlpha's platforms. The company must now clearly distinguish between organic and paid content, helping consumers make better-informed decisions.

Bureau's Statement

"This settlement sends a clear message: deceptive digital marketing practices will not be tolerated. Companies must be transparent with consumers about paid relationships and promotional content," said FTB Chair Sarah Wilson.

For more information about the settlement or to file a complaint about deceptive marketing practices, visit our complaint portal.